HubSpot Intros Enterprise Suite and Updates for Marketing, Sales and Service Hubs

HubSpot announced today the availability of new Sales Hub and Service Hub Enterprise offerings, numerous updates to its Marketing Hub Enterprise product, and the availability of all three for a discounted price as part of a Inbound Marketing and Sales offering.  The products included in the bundle, called the Enterprise Growth Suite, are designed to give advanced teams more control, greater flexibility, and deeper integrations in one unified HubSpot account. As previewed on August 20th, the launch of these new products represents a first for HubSpot, and are the most significant expansions the company has made in its enterprise-level offerings to date.

“Over the past year, we increased R&D spending significantly as we pushed to expand our platform of products to address the needs of any company regardless of where they are in their growth journey. Today, our customers are getting the results of that investment,” said Brian Halligan, co-founder and CEO of HubSpot. “As users of the HubSpot Enterprise Hubs ourselves, we’ve seen firsthand how these products can support the changing needs of a growing company. With these announcements, a HubSpot customer will be able to sign on with us at any stage with the knowledge that our products will scale with them as they grow.”

The Enterprise Growth Suite software bundle includes an improved Marketing Hub Enterprise and the brand new Sales Hub Enterprise and Service Hub Enterprise products, all built on top of the HubSpot CRM. All three Enterprise Hubs include new and improved features built with the needs of sophisticated teams in mind, including:

  • Goals that support agents and sales reps to report on quotas, SLAs, and other sales and customer service metrics
  • Playbooks, which allows you to build a library of resources and best practices for your sales and services teams
  • A native Slack integration to help teams stay connected, wherever they are

All of these features are available today, with additional features, including hierarchical teams, health scoring, advanced content partitioning, and workflow extensions, expected to be released in the coming months.

As previously announced, HubSpot also launched new capabilities and bundles at the Starter and Professional levels. Customers who purchase any of the Growth Suite bundles will receive a 25% discount off of the standalone prices for each Hub. Learn more about the HubSpot Enterprise Growth Suite bundle and the Starter and Professional software bundles at hubspot.com

Salesforce Acquires MuleSoft

Salesforce announced today that it has signed an agreement to acquire MuleSoft, a company that makes software to integrate disparate enterprise software systems. The mixed cash and stock deal is worth approximately $6.5 billion, according to a press release.

Salesforce (NYSE: CRM), the global leader in CRM, and MuleSoft (NYSE: MULE), the provider of one of the world’s leading platforms for building application networks, have entered into a definitive agreement under which Salesforce will acquire MuleSoft for an enterprise value of approximately $6.5 billion.

Comments on the News:

  • “Every digital transformation starts and ends with the customer,” said Marc Benioff, Chairman and CEO, Salesforce. “Together, Salesforce and MuleSoft will enable customers to connect all of the information throughout their enterprise across all public and private clouds and data sources—radically enhancing innovation. I am thrilled to welcome MuleSoft to the Salesforce Ohana.”
  • “With the full power of Salesforce behind us, we have a tremendous opportunity to realize our vision of the application network even faster and at scale,” said Greg Schott, MuleSoft Chairman and CEO. “Together, Salesforce and MuleSoft will accelerate our customers’ digital transformations enabling them to unlock their data across any application or endpoint.”

MuleSoft: One of the World’s Leading Application Network Platforms
MuleSoft provides one of the world’s leading platforms for building application networks that connect enterprise apps, data and devices, across any cloud and on-premise. More than 1,200 customers, including Coca-Cola, Barclays, Unilever and Mount Sinai, rely on MuleSoft to change and innovate faster, deliver differentiated customer experiences, and increase operational efficiency.

Acquisition to Accelerate Customers’ Digital Transformations
Together, Salesforce and MuleSoft will accelerate customers’ digital transformations, enabling them to unlock data across legacy systems, cloud apps and devices to make smarter, faster decisions and create highly differentiated, connected customer experiences.

MuleSoft will continue to build toward the company’s vision of the application network with Anypoint Platform, and MuleSoft will power the new Salesforce Integration Cloud, which will enable all enterprises to surface any data—regardless of where it resides—to drive deep and intelligent customer experiences throughout a personalized 1:1 journey.

As part of the world’s #1 CRM company and fastest growing top 5 enterprise software company, MuleSoft will be able to accelerate its growth and deliver even more innovation to its customers at scale

Salesforce.com discontinued SalesforceIQ/RelateIQ CRM

Salesforce.com discontinued previously acquired solution SalesforceIQ (ex-RelateIQ) and urged users that look for GDRP support to migrate from SalesforceIQ to different CRM package.

By default it offered all SalesforceIQ users equally priced Sales Cloud package (Professional).

Also Salesforce posted series of migration instructions to help migrating leads and opportunities from Salesforce IQ to Sales Cloud.

Mobile app SalesforceIQ will be supported for SalesCloud users.

 

What is SalesforceIQ?

Salesforce is based on Relate IQ, software described as a relationship intelligence platform, which Salesforce acquired in 2014.

RelateIQ was created with the idea to reimagine how customer relationship management works by automating, simplifying, and deepening the way sales professionals engage with customers and prospects. RelateIQ built the world’s first Relationship Intelligence technology, bringing predictive analytics and data-driven insights via automatic data capture into CRM technology; this has made it easier for companies to communicate and collaborate with sales teams to close deals faster.

Customer Spotlight: Asana

When seasoned tech entrepreneur Kenny Van Zant started leading the young startup’s business e orts, he knew that the team would need solutions to track its sales processes. Van Zant had seen rsthand what could happen if a company waited until things escalated out of control before putting sales and support solutions in place, and he didn’t want that to happen at Asana. Then he discovered SalesforceIQ.

Asana uses SalesforceIQ to track sales activity, customer success programs, and post-sales work ows with customers that include other fast-growing startups such as Rdio and Uber. Instead of sending internal emails, teammates use SalesforceIQ to comment in the data stream. This keeps conversations in context, while also reducing email volume. Teammates assign follow-ups when they hand deals o to colleagues, which further streamlines the way customer-facing teams work together.

Announcement: Gartner Digital Marketing Conference 2018

Gartner’s 2017-2018 CMO Spend Survey showed growth in marketing budgets has stalled after continued increases over recent years and Chief marketing officers (CMOs) have modest expectations in 2018. Only 15 percent said they expect a significant increase in budget; while one-third expected their budgets to be cut or frozen. This means that CMOs and marketing leaders are tasked with doing more with less and will have to be focused, strategic and creative in their marketing plans and tactics. The Gartner Digital Marketing Conference provides the insights senior marketing leaders need to deliver results in this environment. 

The conference agenda features 4 comprehensive tracks taking a deep dive into a broad range of topics focused on the most pressing issues for marketing leaders today:

  • Connecting Vision, Strategy and Execution
  • Beyond Knowing the Customer: Using Insight to Drive Engagement
  • Made to Measure: The Power of Metrics to Improve Marketing
  • Secrets of Marketing Mavericks and Masters

Keynotes:

  • Guest Keynote: Smart Influence: How You Affect the Decisions, Desires and Opinions of Others: Tali Sharot, Author and Professor, Cognitive Neuroscience
  • Guest Keynote: Embrace the Shake: Transforming Limitations into Opportunities: Phil Hansen, Artist and Author 

The Solution Showcase at the event will provide exclusive access to some of the world’s leading marketing and digital service providers featuring live demonstrations, face-to-face meetings, and information packed presentations. A listing of current exhibitors is available on the Exhibitor Directory.

For complete event details, please visit the Digital Marketing Conference web site. Members of the media can register for the event by contacting christy.pettey@gartner.com or kelly.blum@gartner.com.

Join the discussion on social media using #GartnerDMC.

FLEETCOR & Ripple Team Up to Modernize Payments Using Blockchain

New pilot program will explore use of digital asset XRP to enhance efficiency of international payments

March 1, 2018 – FLEETCOR Technologies, Inc. (NYSE: FLT), a leading global provider of commercial payment solutions, continues to explore blockchain opportunities in payments. As part of these efforts, FLEETCOR is launching a pilot program with Ripple, the enterprise blockchain solution provider, and Cambridge Global Payments, the FLEETCOR-owned B2B international payments provider. Cambridge processes over $20 billion in B2B cross-border payments annually, helping 13,000 business clients make international payments to suppliers and employees. Under the agreement with Ripple, Cambridge will pilot the use of XRP, the native digital asset of the XRP Ledger, in payment flows through xRapid, Ripple’s solution for on-demand liquidity.

“We are excited for the insights this pilot program is expected to deliver, and we will use that information to help both Cambridge and FLEETCOR develop our use cases for blockchain in international payments,” said Mark Frey, Chief Operating Officer, Cambridge Global Payments. “We strive to deliver best-in-class cross-border payments services, with speed and transparency. We look forward to exploring how Ripple can help us continue to improve the customer experience using new technology.”

“We’re focused on working with partners like Cambridge that understand the benefits of digital assets and are serious about using XRP to overcome the inefficiencies in the global payment system,” said Danny Aranda, Director, Business Development, Ripple, “We look forward to collaborating with Cambridge during this pilot to enhance the speed and transparency of cross-border payments for their clients.”

The xRapid pilot program builds on an existing relationship between Cambridge and Ripple which has been exploring similar advantages of xCurrent, Ripple’s enterprise software for messaging and international transaction settlement. xCurrent allows financial institutions to communicate information about a payment between each other in real-time, and settle the payment instantly.

About FLEETCOR

FLEETCOR Technologies (NYSE: FLT) is a leading global provider of commercial payment solutions. The Company helps businesses of all sizes better control, simplify and secure payment of their fuel, toll, lodging and general payables. With its proprietary payment networks, FLEETCOR provides affiliated merchants with incremental sales and loyalty. FLEETCOR serves businesses, partners and merchants in North America, Latin America, Europe, and Australasia. For more information, please visit http://www.fleetcor.com/.

About Ripple

Ripple provides one frictionless experience to send money globally using the power of blockchain. By joining Ripple’s growing, global network, financial institutions can process their customers’ payments anywhere in the world instantly, reliably and cost-effectively. Banks and payment providers can use the digital asset XRP to further reduce their costs and access new markets. With offices in San Francisco, New York, London, Luxembourg, Mumbai, Singapore and Sydney, Ripple has more than 100 customers around the world

Dutch Fintech Company expands its R&D operations in Cardiff

Economy Secretary Ken Skates has announced that South Wales’ thriving Fintech sector is set to receive another boost with Dutch company Backbase creating more than​ 50 new jobs at its office in Cardiff, following Welsh Government support.

As a leading software development company Backbase has offices in Europe, the US and Asia. It is the market leader in omni-channel banking software, and offers a secure platform that empowers banks and other financial institutions to accelerate their digital transformation.

With over a 100 large financial companies including HSBC, Barclays and Metrobank using its platform across 25 countries, Backbase is recognised globally and continues to garner awards and accolades. The company was recently recognised by Forrester’s industry analysts as a leader in Digital Banking Engagement Platforms.

Backbase hopes that the growth of its Cardiff office will support its aim to be at the forefront of digital banking innovation.

The company chose Wales as the base for its Research and Development facility because of Cardiff’s growing reputation as a hub for fintech, the quality of local skills supply and the support offered by the Welsh Government.

Backbase opened its R&D facility in Cardiff last year creating 24 highly skilled jobs. It is now expanding to create a further 50 new jobs which will be instrumental in targeting the growing Wealth Management sector.

The new team will deliver core software development, software testing and support for clients with the research and development accrued ultimately powering the commercial banking of multiple large financial institutions around the world.

Economy Secretary, Ken Skates said: “I am delighted that Backbase will now be adding a further 50 recruits to its Cardiff workforce following a package of Welsh Government support. Cardiff’s reputation as a thriving Fintech hub grows stronger by the month and we remain committed to working with companies in the sector to provide the skills and support they need in order to grow and expand their businesses.”

Chris Whitcombe, CTO​ of Backbase said: “The partnership with the Welsh Government was instrumental in bringing Backbase to Wales not just in terms of making it easy but the relationships they have been able to introduce us to. The tremendous pool of talent in the fintech sector and the better work life balance available were also factors in our decision to invest in Wales.”

Salesforce Positioned in the Leaders Quadrant of the Gartner Magic Quadrant for Configure, Price and Quote Application Suites

SAN FRANCISCO, Feb. 1, 2018 /PRNewswire/ — Salesforce [NYSE: CRM], the global leader in CRM, today announced that Gartner, Inc. has positioned Salesforce as a Leader in its 2018 Magic Quadrant for Configure, Price and Quote (CPQ) Application Suites for Salesforce CPQ. Empowering companies to accelerate sales growth, Salesforce CPQ automates the quoting, pricing, contracting and billing processes.

“Salesforce CPQ arms sales reps with a fast, integrated and visually-rich quote-to-cash process—delivering increased productivity and sales,” said Pascal Yammine, SVP & GM, Salesforce CPQ. “We believe this placement reinforces our industry leadership and commitment to our customers to deliver a faster and simplified sales process.”

According to Gartner, “configure, price and quote (CPQ) application suites enable sales organizations to automate and optimize the creation of quotes and capture of orders. CPQ is part of the larger quote-to-cash business process. Some vendors are building or acquiring CPQ, contract life cycle management, sales performance management, order orchestration, price optimization and billing capabilities to offer a one-stop solution for the entire process. Leading CPQ solutions support the creation of quotes and capturing of orders across multiple channels of customer interaction (such as direct sales, contact center, point-of-sales, resellers, and customer self-service).”

Additional Information

Connect with Salesforce

About the Gartner Reports
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Salesforce
Salesforce, the global CRM leader, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: http://www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

SOURCE Salesforce

Oracle Unveils World’s First Autonomous Database Cloud

Also Introduces Oracle Autonomous Data Warehouse Cloud that has Demonstrated Performance of 10x Faster at Half the Cost of Amazon

Oracle OpenWorld, San Francisco, Calif.—Oct 2, 2017oracle

At Oracle OpenWorld 2017, Oracle Chairman of the Board and CTO Larry Ellison unveiled his vision for the world’s first autonomous database cloud. Powered by Oracle Database 18 c, the next generation of the industry-leading database, Oracle Autonomous Database Cloud uses ground-breaking machine learning to enable automation that eliminates human labor, human error and manual tuning, to enable unprecedented availability, high performance and security at a much lower cost.

“This is the most important thing we’ve done in a long, long time,” said Ellison. “The automation does everything. We can guarantee availability of 99.995 percent, less than 30 minutes of planned or unplanned downtime.”

The Oracle Autonomous Database Cloud eliminates the human labor associated with tuning, patching, updating and maintaining the database and includes the following capabilities:

  • Self-Driving: Provides continuous adaptive performance tuning based on machine learning. Automatically upgrades and patches itself while running. Automatically applies security updates while running to protect against cyberattacks.
  • Self-Scaling: Instantly resizes compute and storage without downtime. Cost savings are multiplied because Oracle Autonomous Database Cloud consumes less compute and storage than Amazon, with lower manual administration costs.
  • Self-Repairing: Provides automated protection from downtime. SLA guarantees 99.995 percent reliability and availability, which reduces costly planned and unplanned downtime to less than 30-minutes per year.

The Oracle Autonomous Database Cloud handles many different workload styles, including transactions, mixed workloads, data warehouses, graph analytics, departmental applications, document stores and IoT. The first Autonomous Database Cloud offering, for data warehouse workloads, is planned to be available in calendar year 2017.

Oracle Autonomous Data Warehouse Cloud

Oracle Autonomous Data Warehouse Cloud is a next-generation cloud service built on the self-driving Oracle Autonomous Database technology using machine learning to deliver unprecedented performance, reliability and ease of deployment for data warehouses. As an autonomous cloud service, it eliminates error-prone manual management tasks and frees up DBA resources, which can now be applied to implementing more strategic business projects.

“Every organization is trying to leverage the overwhelming amount of data generated in our digital economy,” said Carl Olofson, research vice president, IDC. “With a history of established leadership in the database software market segment, it is no surprise that Oracle is pioneering a next-generation data management platform. Oracle Autonomous Data Warehouse Cloud is designed to deliver industry-leading database technology performance with unmatched flexibility, enterprise scale and simplicity. The intent is to ensure that businesses get more value from their data and modernize how data is managed.”

Highlights of the Oracle Autonomous Data Warehouse Cloud include:

  • Simplicity: Unlike traditional cloud services with complex, manual configurations that require a database expert to specify data distribution keys and sort keys, build indexes, reorganize data or adjust compression, Oracle Autonomous Data Warehouse Cloud is a simple “load and go” service. Users specify tables, load data and then run their workloads in a matter of seconds—no manual tuning is needed.
  • Industry-Leading Performance: Unlike traditional cloud services, which use generic compute shapes for database cloud services, Oracle Autonomous Data Warehouse Cloud is built on the high-performance Oracle Exadata platform. Performance is further enhanced by fully-integrated machine learning algorithms which drive automatic caching, adaptive indexing and advanced compression.
  • Instant Elasticity: Oracle Autonomous Data Warehouse Cloud allocates new data warehouses of any size in seconds and scales compute and storage resources independently of one another with no downtime. Elasticity enables customers to pay for exactly the resources that the database workloads require as they grow and shrink.

Oracle Database 18 c

Oracle Autonomous Database Cloud is powered by the next generation of the world’s #1 database, Oracle Database 18 c. Oracle Database 18 c delivers breakthrough automation capabilities, as well as greatly enhanced OLTP, analytics and consolidation technologies.

About Oracle

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL, please visit us at www.oracle.com.

About Oracle OpenWorld

Oracle OpenWorld, the industry’s most important business and technology conference for the past 20 years, hosts tens of thousands of in-person attendees as well as millions online. Dedicated to helping businesses leverage Cloud for their innovation and growth, the conference delivers deep insight into industry trends and breakthroughs driven by technology. Designed for attendees who want to connect, learn, explore and be inspired, Oracle OpenWorld offers more than 2,500 educational sessions led by more than 2,000 customers and partners sharing their experiences, first hand. With hundreds of demos and hands-on labs, plus exhibitions from more than 400 partners and customers from around the world, Oracle OpenWorld has become a showcase for leading cloud technologies, from Cloud Applications to Cloud Platform and Infrastructure. For more information; to register; or to watch Oracle OpenWorld keynotes, sessions, and more, visit www.oracle.com/openworld. Join the Oracle OpenWorld discussion on Twitter.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Safe Harbor

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing and price of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation. Fees apply for new Database product offerings.

Statements in this article relating to Oracle’s future plans, expectations, beliefs, and intentions are “forward-looking statements” and are subject to material risks and uncertainties. Such statements are based on Oracle’s current expectations and assumptions, some of which are beyond Oracle’s control. All information in this article is current as of October 2, 2017 and Oracle undertakes no duty to update any statement in light of new information or future events.

 

Tableau Appoints Gerri Martin-Flickinger, Starbucks CTO, to Board of Directors

Tableau Software (NYSE: DATA) announced today the appointment of Gerri Martin-Flickinger to its Board of Directors. Martin-Flickinger is Executive Vice President and Chief Technology Officer at Starbucks. She is responsible for leading an innovative team of technologists, focused on delivering technology that enables Starbucks to connect with customers around the globe.

“We’re delighted to welcome Gerri to Tableau and as an advocate for our mission to help people see and understand data,” said Adam Selipsky, President and CEO at Tableau. “Gerri continues to transform the Starbucks Technology organization while enabling industry-leading innovations. Her deep experience with enterprise technology requirements will be a great asset for Tableau as we continue to help more people and organizations around the word harness the power of their data.”

“Tableau’s innovations have changed how people work with data at scale,” said Martin-Flickinger. “I am excited to join the Tableau Board of Directors and share my technology experience and commitment to operational excellence and innovation. Making smart decisions supported by data is critical to all organizations, so I am looking forward to supporting Tableau’s mission of helping people see and understand their data.”

Prior to Starbucks, Martin-Flickinger served as Chief Information Officer at Adobe, where she played a key role in Adobe’s transformation to a cloud-based and subscription-led business. Before Adobe, she was CIO at VeriSign, Network Associates, Inc., and McAfee Associates, Inc. She holds a B.S. in Computer Science from Washington State University and has been a member of the Wall Street Journal CIO Network and the Sierra Ventures CIO Advisory Board.

About Tableau Software
Tableau (NYSE: DATA) helps people see and understand data and explore with limitless visual analytics. Customers can build dashboards and perform ad hoc analyses in just a few clicks. They can share their work with anyone and make an impact on their business. From global enterprises to early-stage startups and small businesses, more than 70,000 customer accounts around the world use Tableau to turn data into actionable insights, and more than 300,000 people use Tableau Public to share public data in their blogs and websites. See how Tableau can help you by downloading the free trial at www.tableau.com/trial.

Tableau and Tableau Software are trademarks of Tableau Software, Inc. All other company and product names may be trademarks of the respective companies with which they are associated.